We believe that EVERYONE should be able to enjoy our cakes! So, we cater our services to variety of dietary needs in both the online store and customized cakes.

Online store: currently offers Standard Cakes and Sugar Free Cakes.

Customized: currently available for Standard Cakes, Sugar Free Cakes, Gluten Free Cakes and Vegan Cakes.

You are able to customise your cakes with us by simply filling out one of our enquiry forms in any of the suitable pages for your event. After receiving your form, we will email you a quotation within 24 hours and proceed to assist you with any design ideas and guide you through our process.

Please keep in mind that we DO NOT take any fondant cake designs as of mid 2020. This decision was taken as we are a brand that is specialised in our buttercream designs and do not want to provide our customers with cakes that do not meet our standards.

Make this beautiful cake your gift! Whether you purchase your own cake or buy it for a loved one, we are bringing a new meaning into gifting cakes. Our extra attention to detail in packaging is all about putting a smile on that special someone’s’ face as they receive our beautifully cakes.

With the current situation, we are aware of the need to ensure that our cakes are packaged in a way that is hygienic and gives you a peace of mind. Therefore, our cakes are completely sealed inside a box prior to delivery and handled with care until you receive the cake.

As we offer a variety of cakes from online purchase to custom cakes, we have different turnover times to ensure that we provide you with a cake that exceeds your expectations.

Mini collection & Party Collection: Require a minimum of 24hrs notice.

Sugar free collection: require a minimum 48hrs notice

Custom cakes: require a minimum 1 week notice for each design.

Please keep in mind that we always recommend ordering your cake as soon as you know the date that you need it for, as that’s the best way to make sure we can serve you.

With current restrictions being put in place, we are doing our best to ensure that we can provide our services with convenience and safe accessibility. This is why we have implemented contactless delivery to help you feel safer during this period.

Delivery hours: 10am – 2pm

                       6pm – 9pm

We will send text messages on the day of the delivery to confirm an accurate delivery time for you. If you require a more specific delivery time, please add that into the note section on all online orders or inform us through a message.

Read more about it here.

Anyone who wish to pick-up the cake order, we are also addressing this by providing contactless pick-up from our location in Narre Warren to ensure the safety of everyone.

Pick up hours: after 10am.

Please confirm a pick-up window of 30mins upon purchasing your order or send us a message the day before to let us know so we can be ready for you with your cake.

Read more about it here.

• If you would like to chat to someone over the phone, please call within 11am-5pm (Mon-Fri).
• Pick-up is available from Narre Warren after 10am (Every Day) but it is important that you provide with a 30 minute window for your exact arrival. If you fail to arrive within the time frame you provide, we cannot guarantee that we will be available to hand you the cake as we may be out for deliveries. Please notify us if something out of your control occurs as we will do our best to help you!

We have set this cancellation policy after taking into consideration that we all face unforeseeable situation in our lives.

Online store orders: after receiving payment, we will only provide a full refund if you inform us 48hrs in advance.

Custom cakes:

• Full refund if cancelled before 7 days
• 50% refund if cancelled before 72hrs
• No refund given if cancelled within 72hrs.