There is a variety of cake flavours already available for selection in our online store. If you are looking to purchasing a customised design with a custom flavour, please message us ahead of time to find out if that is possible. Please keep in mind that not all flavours are suitable in a cake form and we may not accept it if we feel that it doesn’t meet our standards.

Here are our Most Popular Flavours to make your pick easier.

• Mint Chocolate (Chocolate sponge | Mint infused buttercream | Chocolate chips)
• Mars Bar (Chocolate sponge | Chocolate ganache | Hershey’s caramel)
• Coffee Bean (Chocolate sponge | Intense coffee buttercream |  Chocolate ganache)
• Reece’s (Chocolate sponge | PB buttercream | Chocolate ganache)
• Jamaican Dark chocolate (Chocolate sponge | Jamaican dark chocolate ganache | chocolate buttercream)
• Very Berry Raspberry (Vanilla sponge | Raspberry infused buttercream | Raspberry chunk jam)
• Oreo Madness (Vanilla sponge | Oreo chunck buttercream | oreo crumb | chocolate ganache)
• Zesty Lemon (Vanilla sponge | Lemon infused buttercream | Lemon curd)
• Matcha Lover (Vanilla sponge | Matcha buttercream | White chocolate ganache)
• The Classic (Vanilla sponge | Vanilla bean buttercream)

We believe that EVERYONE should be able to enjoy our cakes! So, we cater our services to variety of dietary needs in both the online store and customized cakes.

• Low Sugar collection
• Gluten Free collection
• Vegan collection

You are able to customise your cakes with us by simply filling out one of our enquiry forms in any of the suitable pages for your event. After receiving your form, we will email you a quotation and proceed to assist you with any design ideas and guide you through our process.

Or try out our new “Build your cake” option where you can select the size, design, flavours, toppings etc and create your own cake. 

Please keep in mind that we DO NOT take any fondant cake designs as of mid 2020. This decision was taken as we are a brand that is specialised in our buttercream designs and do not want to provide our customers with cakes that do not meet our standards.

Make this beautiful cake your gift! Whether you purchase your own cake or buy it for a loved one, we are bringing a new meaning into gifting cakes. Our extra attention to detail in packaging is all about putting a smile on that special someone’s’ face as they receive our beautifully cakes.

With the current situation, we are aware of the need to ensure that our cakes are packaged in a way that is hygienic and gives you a peace of mind. Therefore, our cakes are completely sealed inside a box prior to delivery and handled with care until you receive the cake.

As we offer a variety of cakes from online purchase to custom cakes, we have different turnover times to ensure that we provide you with a cake that exceeds your expectations.

Mini collection & Party Collection: Require a minimum of 24hrs notice.

Sugar free collection: require a minimum 48hrs notice

Custom cakes: require a minimum 1 week notice for each design.

Please keep in mind that we always recommend ordering your cake as soon as you know the date that you need it for, as that’s the best way to make sure we can serve you.

With current restrictions being put in place, we are doing our best to ensure that we can provide our services with convenience and safe accessibility. This is why we have implemented contactless delivery to help you feel safer during this period.

Delivery hours: 10am – 4pm (Tuesday – Sunday)

We will send text messages on the day of the delivery to confirm an accurate delivery time for you. If you require a more specific delivery time, please add that into the note section on all online orders or inform us through a message.

Read more about it here.

We are a delivery based service so unfortunately we don’t offer pick up from our facility.

• If you would like to chat to someone over the phone, please call within 9am-5pm (Tuesday-Sunday).
• Alternatively you can use the chat button on the bottom right and send us a message through Facebook messenger.
• If non of the above is a suitable option for you, please don’t hesitate to send an email to: Order@ruwiscakes.com.au 

We have set this cancellation policy after taking into consideration that we all face unforeseeable situation in our lives.

Please inform us via email on orders@ruwiscakes.com.au

Online store orders (excluding wedding/two-tier cakes):

• Full refund if cancelled 48 hours prior to delivery date
• Credit note (valid for 12 months) if cancelled within 48 hours prior to delivery date
• No refund if cancelled within 24 hours prior to delivery date.

Custom cakes:

• Full refund if cancelled 7 days prior to delivery date
• 50% refund if cancelled 72hrs prior to delivery date
• No refund if cancelled within 72hrs prior to delivery date

Wedding/two-tier cakes: 

• Full refund if cancelled 1 week prior to delivery date
• 50% refund if cancelled within 1 week prior to delivery date
• Credit note (valid for 12 months) if cancelled within 72 hours prior to delivery date
• No refund if cancelled within 48 hours prior to delivery date.