Our goal is to make our services easier and more convenient for you! In order to ensure that our customers have the most comfort and convenience when ordering our cakes.
Dates & Times
We offer delivery Tuesday – Sunday every week between 10AM – 4PM across majority of metro Melbourne suburbs. Scroll down to the FAQ for more information.
On the day
We will send a text message on the day of the delivery to confirm an accurate delivery time for you. The text message will be sent to the recipient of the cake.
We are putting extra effort into making sure our packaging is at the highest quality in both the looks and safety. Each cake is packaged carefully in a box and made sure not to be opened until delivered to the customer.
Please get in touch with us via the live chat (Bottom right) or email. We can try out best to accomodate another solution to deliver the cake to you.
Of course! We have handled many orders from overseas and interstate customers to help them deliver a beautiful cake to their loved ones. Some of the countries include UK, Canada, India, Singapore, Malaysia, Qatar, US and many more.
We provide various payment options to ease the process including Mastercard, Visa and PayPal.
Each cake includes a FREE gift card where you can include a special message to your loved ones.
If you would like further assistance or would like to add extra delivery instructions, please include the details in the Order Notes section on the checkout page.
Unfortunately we are only offering delivery for all our cakes at the moment. Please note that our delivery range covers majority of metro Melbourne suburbs. Click here to have a look at our delivery zone.
We will try to contact you during the delivery (via phone call) to discuss if there is a safe place to leave the cake until you get home. If no one is available to answer the phone call, we will check to see if there is a safe place to leave the cake otherwise the cake will be taken back with our delivery team.
If you require re-delivery, please get in touch with our team. (Additional cost may apply)
Unfortunately if the delivery date is not available to be selected on the checkout page, this means we have sold out for that particular day.
Alternatively you can have the cake delivered the day before and keep it refrigerated overnight until the event. Many previous customers have done so without an issue.
Yes you definitely can. As long as the cake is refrigerated overnight until the event next day, it will stay perfectly fine.
Good question. We will send a text message to the recipient on the morning of the delivery with an approximate time when one of our delivery team members will be reaching your address with the cake.
We deliver Tuesday – Sunday every week. Monday is closed for delivery.
This error is shown when the entered delivery address is outside our delivery zone. Please contact us via the live chat option (at the bottom of the page) to see if we can arrange a pick up option.
Please click here to see a map of our delivery zone.
We deliver to majority of metro Melbourne suburbs. Please click here to have a look at our delivery zone.
Unfortunately we are not able to guarantee a specific time of delivery as our delivery team needs to follow a specific route in order to deliver all the cakes with our delivery window.
The next best option is to have the cake delivered the day before and keep it refrigerated until the event the next day.
Exceptions can be made for wedding cakes as we have a separate delivery service for wedding cakes. Please get in touch with our team via live chat, email or phone to discuss.
Unfortunately we required minimum 24 hour of notice on majority of our cakes. If you would like next day delivery, the order needs to be placed before 1PM the previous day.
Yes definitely. Please note the order needs to be placed before 1PM the previous day for next day delivery.
Yes of course. Please get in touch with our team if you have any time constraints or delivery requirements for your big day.
Yes of course. Please get in touch with our team at least 48 hours prior to delivery via live chat, email or phone call to notify of the change.
Please note that we are unable to guarantee that any requests to change if its made within 48 hours of the delivery date.
We certainly do. Please make sure to notify the restaurant ahead of time regarding the cake delivery and make sure they are okay to accept and store the cake in their fridge on your behalf until the event.
Of course. You can enter the address in the checkout page. If you’re sending a cake order from overseas for someone living in Melbourne, make sure to enter their address in the shipping address section and include their phone number under the recipient phone number field so we can get in touch with them during the delivery day.
Note: Delivery to apartment buildings will be handed off at the entrance. Unfortunately our service doesn’t include drop off at apartment door.
Of course. Please make sure the recipient is available to assist our delivery team by picking up the order at the reception.
Please get in touch with our team via live chat and we will do our best to see if an alternative method can be arranged.
Of course. You can select the delivery date on the checkout page before payment.